RS-04
Reseller Delivery Boundary
The reseller owns opportunity and relationship while delivery, support, and technical accountability remain explicitly assigned.
operating model
RS-04
Reseller Delivery Boundary
The reseller owns opportunity and relationship while delivery, support, and technical accountability remain explicitly assigned.
Operating model assigning sales, relationship, contracting, delivery, support, and technical escalation across reseller, SecEng, delivery partner, and customer.
Shared Foundation
- SecEng
- Own product and capability truth
- Provide approved technical enablement
- Own agreed technical escalation
- Delivery owner
- Deliver the product or service
- Produce engagement evidence and reporting
- Coordinate remediation and follow-up
- Customer
- Provide access, context, and approvals
- Own remediation and risk decisions