Embed in a route
<FigureFromSource sourcePath="content/publications/figures/partners/mssp-expansion.dsl.md" figureId="MS-04" />
MS-04
Managed Delivery Lifecycle
The MSSP owns customer delivery while SecEng supplies reusable capability, evidence contracts, and escalation-ready technical outputs.
governed lifecycle
Managed delivery lifecycle
- 1MSSP scopes the customer engagementThe provider owns customer context, permissions, communication, and delivery plan.
- 2MSSP invokes SecEng capabilityThe provider uses agreed modules, contracts, and deployment controls.
- 3MSSP reviews customer relevanceThe provider applies customer context and decides how results enter the engagement.
- 4Escalate complex technical evidenceSecEng supports engine, evidence, or path questions within the agreed support boundary.
- 5MSSP delivers to the customerThe provider owns presentation, relationship, prioritization, and managed follow-through.
- 6MSSP coordinates remediation and retestLifecycle state returns through the provider into the customer engagement.
Retest loop returns to MSSP invokes SecEng capability
About this figure
This governed lifecycle describes how an MSSP owns customer delivery end to end while AI Security LLC provides reusable technical capability, evidence contracts, and escalation-ready outputs. The MSSP scopes the engagement, invokes AI Security LLC capabilities when needed, and reviews customer relevance before escalating complex evidence into a technical path. From there, the MSSP delivers findings and guidance to the customer, coordinates remediation and retest, and manages communication throughout the process. The ownership boundary is explicit: the customer retains remediation execution and risk acceptance, the MSSP owns managed delivery and customer communication, and AI Security LLC owns the underlying capability plus agreed technical escalation support.
Citation
Managed Delivery Lifecycle (MS-04). AI Security LLC Figure Library. https://aisecurity.llc/publication-dsl/figures/MS-04