MS-02
From customer onboarding to recurring assurance.
A managed service becomes scalable when scope, evidence, decisions, remediation, retest, and renewal are handled as a repeatable lifecycle.
governed lifecycle
MS-02
From customer onboarding to recurring assurance.
A managed service becomes scalable when scope, evidence, decisions, remediation, retest, and renewal are handled as a repeatable lifecycle.
A managed service becomes scalable when scope, evidence, decisions, remediation, retest, and renewal are handled as a repeatable lifecycle.
Recurring service lifecycle
- 1Customer onboarding
- 2Scope and baseline
- 3Assessment and validation
- 4Prioritize and assign
- 5Retest and verify
- 6Report and evidence
- 7Renew or expand
Decision gate
- Close with evidence
- Remediate and retest
- Escalate
- Defer with rationale