# Reseller Partner Figures
Who sells, delivers, and supports.
The reseller owns market access and customer coordination while SecEng supplies technical proof, provisioning, product delivery, and escalation support.
The reseller owns market access and customer coordination while SecEng supplies technical proof, provisioning, product delivery, and escalation support.
- Reseller owns
- Account access and market development
- Opportunity qualification
- Commercial coordination
- Customer relationship
- SecEng supplies
- Technical proof and solution design
- Delivery scope and acceptance criteria
- Provisioning and product delivery
- Technical escalation support
- Customer receives
- Clear solution fit
- Coordinated commercial path
- Defined delivery and outcomes
- Clear support boundaries
From lead registration through renewal.
A repeatable channel motion needs lead ownership, qualification, technical proof, commercial coordination, delivery handoff, support, and renewal rules.
A repeatable channel motion needs lead ownership, qualification, technical proof, commercial coordination, delivery handoff, support, and renewal rules.
- 1Lead registration
- 2Qualification
- 3Discovery and scope
- 4Technical proof
- 5Proposal and commercial terms
- 6Order and provisioning
- 7Delivery and support
- 8Renewal or expansion
- Advance
- Nurture
- Direct engagement required
- Close lost
One customer opportunity and handoff pilot.
A bounded opportunity proves qualification, technical support, proposal coordination, provisioning, delivery handoff, and shared account ownership.
A bounded opportunity proves qualification, technical support, proposal coordination, provisioning, delivery handoff, and shared account ownership.