Smartbear

Missing Vulnerability Disclosure

Publish the disclosure path and safe-harbor terms together.

Missing Security Contact

Expose a clear public security contact or disclosure mailbox.

Missing Incident Response

State how incidents are detected, escalated, and communicated.

Missing Security Whitepaper

Provide a public security whitepaper when the product depends on trust-sensitive claims.

Missing Certifications

Only publish certification claims alongside a public attestation artifact.

Missing Security Overview

Add a concise overview of the security program and where the supporting evidence lives.

Missing Incident Communication

Document how customers are notified and where public incident updates live.

Missing Status Page

Link the status page from the trust surface if it is part of the buyer review path.

Missing Privacy Policy

Clarify what personal data you collect, process, retain, and disclose.

Missing Data Breach Notice

Explain how breach notification works and who is notified.

Missing Data Processing Addendum

Make the DPA request path easy to find for customers and partners.

Missing Subprocessors List

Publish a current subprocessor or vendor list with update cadence.

Missing AI Usage Policy

Explain how AI is used, reviewed, and bounded in public-facing products.

Missing Responsible AI Principles

Publish a short principle set that maps to actual product controls.

Missing Model Provider Disclosure

State which model or provider services are used and where customer data may flow.

Missing Prompt Logging Policy

Clarify whether prompts, conversations, and outputs are logged or retained.

Missing Model Card or System Card

Publish a model or system card if the site makes substantial AI claims.

Missing AI Evaluation or Safety Report

Provide a public evaluation or safety summary when AI claims are central.

Missing Transparency Report

Publish a public transparency report when the product makes AI capability claims.

Missing Model Limitations

Describe where the model or AI system fails, degrades, or needs human review.

Missing Feedback and Training Policy

Explain whether feedback data is reused for training or product improvement.

Missing Trust Center Discoverability

Make the trust center obvious from the site surface.

Missing Contact Paths

Surface public trust and support contact paths in a discoverable place.

Missing Footer Cross-links

Add footer links that make trust artifacts easy to reach.