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ServiceNow

Embed AI risk review into your ServiceNow governance workflows.

Webhook-backedPlanned integrationmapdefend

Screenshots coming soon

Visual walkthrough of ServiceNow in progress

Overview

The SecEng Trust Scanner for ServiceNow connects trust-language scanning directly to the GRC and ITSM workflows where AI risk decisions are made. Scan incident records, exception requests, and risk assessments right from the ServiceNow interface, then log evidence and create follow-on issues without switching context. Designed for enterprise security teams that manage AI governance through ServiceNow.

Features

  1. 01.

    Record-level scanning

    Analyze the text of any ServiceNow record — incidents, risks, or exceptions — to surface AI trust-language issues before approvals.

  2. 02.

    Evidence attachment to records

    Attach structured scan results directly to the ServiceNow record so the full audit trail lives in your existing ITSM system.

  3. 03.

    Issue creation from findings

    Convert scan findings into ServiceNow tasks or incidents with a single action, keeping remediation work tracked in one place.

  4. 04.

    Program dashboard integration

    Link scan outcomes to your SecEng program dashboard for cross-platform visibility into AI language risk across your organization.

Install steps

  1. Step 01

    Install the app scope via your ServiceNow developer instance or request deployment through IT.

  2. Step 02

    Configure OAuth credentials and the public base URL in your ServiceNow application settings.

  3. Step 03

    Open any record and use the Trust Scanner sidebar action to scan the record's text.

  4. Step 04

    Attach evidence to the record or create a linked issue for remediation tracking.

Capabilities

scan textscan recordattach evidencecreate issueexport jsonopen program dashboard

Surfaces

sidebarpanelwebhook

Scan modes

recordselectionticket

Privacy architecture

Webhook-backed

Requests may route through a customer-controlled adapter or server-side integration, depending on setup. Use the detail page to confirm what leaves the environment.

Platform vendor

ServiceNow, Inc.

A ServiceNow, Inc. integration is planned. No build or contract-mapping work has started yet.

Early access

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